Terms of Service

Acceptable Use Policy

When using our services, you agree to:

• Provide accurate and complete information during registration and enquiries
• Maintain the confidentiality of any account credentials
• Use our services only for lawful purposes and in accordance with these terms
• Respect intellectual property rights of course materials and content
• Engage respectfully with instructors, staff, and other participants

Prohibited Uses

You may not use our services to:

• Transmit harmful, offensive, or illegal content
• Infringe upon intellectual property rights or privacy of others
• Attempt to gain unauthorized access to our systems or networks
• Distribute spam, malware, or engage in phishing activities
• Impersonate others or misrepresent your affiliation with any entity
• Interfere with or disrupt the proper functioning of our services
• Share or distribute course materials without authorization

Service Access Requirements

Access to our services may require a stable internet connection and compatible device. You are responsible for maintaining the necessary equipment and internet service to access our website and participate in courses. We do not guarantee uninterrupted access and may need to suspend services for maintenance or updates.

Fair Usage Guidelines

Our services are intended for individual professional development. Corporate or group usage requires separate arrangement and agreement. Excessive use that impacts service quality for other users may result in limitations or restrictions.

Account Creation Requirements

When registering for courses or creating an account, you must:

• Be at least 18 years of age or have parental consent
• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Accept responsibility for all activities under your account

Account Security Responsibilities

You are responsible for:

• Maintaining the confidentiality of your login credentials
• Notifying us immediately of any unauthorized access or security breach
• Ensuring you log out from shared or public devices
• Taking precautions to protect your account from unauthorized use

Account Suspension and Termination

We reserve the right to suspend or terminate your account if you violate these terms, engage in conduct that we determine to be inappropriate, or for any other reason at our discretion. You may also request account closure by contacting us. Upon termination, your right to access services ceases immediately.

Multiple Account Policies

Creating multiple accounts for the same individual without authorization is prohibited. Each enrollment should be associated with one account to ensure proper tracking of progress and certification requirements.

Service Uptime and Maintenance

While we strive to maintain consistent service availability, we do not guarantee uninterrupted access. We may perform scheduled maintenance, make updates, or address technical issues that temporarily affect service availability. We will provide reasonable notice of planned maintenance when possible.

Feature Availability

The features and functionality of our services may vary based on your location, device, and enrollment status. We reserve the right to add, modify, or remove features at our discretion to improve service quality or address operational needs.

Geographic Restrictions

Our services are primarily designed for users in India. While we may provide services to users in other locations, certain features or courses may have geographic limitations due to regulatory, licensing, or operational considerations.

Service Modifications and Updates

We continuously work to improve our services and may introduce changes to course content, structure, delivery methods, or platform features. We will communicate significant changes that affect enrolled students with reasonable advance notice. Your continued use of services after modifications constitutes acceptance of the changes.

Content Ownership

All content provided through our services, including course materials, presentations, videos, documents, graphics, and website content, is owned by Milemark or our licensors and is protected by intellectual property laws. This content is provided for your personal educational use only.

License Grants

We grant you a limited, non-exclusive, non-transferable license to:

• Access and use course materials for personal educational purposes
• Download materials expressly designated as downloadable
• Print materials for personal study and reference

This license does not permit redistribution, public display, commercial use, or creation of derivative works without our explicit written permission.

Copyright and Trademark Notices

The Milemark name, logo, and related trademarks are our property. All course content, designs, and materials are protected by copyright. Unauthorized use of our intellectual property may result in legal action and termination of service access.