Privacy Policy
Last Updated: January 5, 2026
Contact Information
Prismwell - Integrated Energy Learning Academy
89 Salt Lake Sector V
Kolkata, West Bengal 700091
Phone: +91 33 4682 7193
Email: info@domain.com
Our Commitment to Your Privacy
At Prismwell, we recognize that your privacy is important to you, and we take our responsibility to protect your personal information seriously. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website and educational services.
We believe in transparency and want you to understand exactly what information we gather, why we need it, and how we use it to provide and improve our learning programs. This policy applies to all information collected through our website, email communications, and other digital channels.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our website or services.
Information We Collect
Information You Provide Directly
When you interact with our website or enroll in our programs, you may provide us with personal information including your name, email address, phone number, educational background, professional experience, and program preferences. This information is collected when you fill out contact forms, register for courses, or communicate with us directly.
We also collect information about your learning goals, career aspirations, and areas of interest to help us recommend appropriate programs and tailor our educational content to your needs.
Information Collected Automatically
When you visit our website, certain information is automatically collected through cookies and similar technologies. This includes your IP address, browser type, device information, operating system, pages visited, time spent on pages, referring website, and click patterns. This data helps us understand how visitors use our website and identify areas for improvement.
We use analytics tools to track website performance, user engagement, and conversion rates. This information is aggregated and anonymized whenever possible to protect your privacy while still allowing us to improve our services.
Information from Third Parties
Occasionally, we may receive information about you from third-party sources such as social media platforms, professional networking sites, or partners with whom we collaborate. This information supplements the data you provide directly and helps us better understand your professional background and interests.
How We Use Your Information
We use the information we collect for several legitimate purposes that support our mission to provide quality energy sector education:
Program Delivery and Communication
To respond to your inquiries, process program enrollments, deliver educational content, provide customer support, and communicate important updates about our courses and services. We use your contact information to send program confirmations, schedule information, and educational materials.
Personalization and Improvement
To personalize your experience on our website, recommend relevant programs based on your interests and background, improve our curriculum and teaching methods, and develop new courses that meet the needs of professionals in the energy sector.
Analytics and Research
To analyze website usage patterns, measure the effectiveness of our marketing campaigns, conduct research on learning outcomes and career progression, and generate insights that help us enhance our educational offerings.
Marketing and Outreach
To send you information about new programs, educational resources, industry insights, and special opportunities that may be relevant to your professional development. You can opt out of marketing communications at any time.
Legal and Security
To comply with legal obligations, enforce our terms of service, protect against fraud and security threats, resolve disputes, and safeguard the rights and safety of Prismwell, our learners, and partners.
Legal Basis for Processing
We process your personal information based on several legal grounds including your consent when you voluntarily provide information through our forms, contractual necessity to deliver the educational services you request, legitimate interests in operating and improving our business while respecting your privacy, and legal obligations under Indian data protection laws and regulations.
Where we rely on your consent, you have the right to withdraw it at any time by contacting us directly.
How We Share Your Information
We do not sell your personal information to third parties. However, we may share your data in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us with website hosting, email delivery, payment processing, analytics, customer relationship management, and other operational functions. These providers are contractually obligated to protect your information and use it only for the specific purposes we authorize.
Educational Partners
With your permission, we may share relevant information with industry partners, guest instructors, or collaborating organizations who contribute to our educational programs. This sharing is limited to what is necessary for program delivery and is governed by confidentiality agreements.
Legal Requirements
We may disclose your information when required by law, legal process, litigation, or requests from governmental authorities. We may also share information to protect the rights, property, and safety of Prismwell, our users, or the public.
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include encrypted data transmission using SSL technology, secure servers with restricted access, regular security assessments and updates, employee training on data protection, and backup systems to prevent data loss.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to protecting your data using industry-standard practices.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on the nature of the information and the purposes for which it is processed.
For example, we retain contact information and program enrollment records for several years to maintain educational records and provide ongoing support to alumni. Marketing communications data is retained until you unsubscribe or request deletion. Website analytics data is typically aggregated and anonymized for long-term trend analysis.
Your Privacy Rights
You have several rights regarding your personal information:
Right to Access
You can request a copy of the personal information we hold about you. We will provide this information in a commonly used electronic format within a reasonable timeframe.
Right to Rectification
If you believe any information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.
Right to Erasure
You can request that we delete your personal information in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or when you withdraw consent.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another organization.
Right to Object
You can object to our processing of your personal information for direct marketing purposes or when we process your data based on legitimate interests.
Right to Restrict Processing
In certain situations, you have the right to request that we restrict the processing of your personal information.
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features.
- Disable cookies through your browser settings (see our Cookie Policy for more details).
- Contact us directly to request the deletion of any previously shared personal data.
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Marketing Communications
If you have provided your email address, we may send you promotional emails about new programs, educational resources, and opportunities that may interest you. You can opt out of these communications at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.
Please note that even if you opt out of marketing communications, we will still send you essential emails related to your program enrollment, account security, and other transactional matters.
Children's Privacy
Our services are intended for adults and professionals. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete that information as quickly as possible. If you believe we have collected information from a minor, please contact us immediately.
International Data Transfers
Our primary operations are based in India. However, some of our service providers may be located in other countries. When we transfer your personal information internationally, we ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
Third-Party Websites
Our website may contain links to third-party websites or services that are not operated by Prismwell. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other operational needs. When we make material changes, we will update the "Last Updated" date at the top of this page and may provide additional notice through email or a prominent announcement on our website.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website and services after any changes constitutes your acceptance of the updated policy.
Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us. We are committed to addressing your privacy concerns and resolving any issues promptly.
You can reach us through:
Email: info@domain.com
Phone: +91 33 4682 7193
Address: 89 Salt Lake Sector V, Kolkata, West Bengal 700091
Contact Form: www.prismwell.com/contact.html